Create an ActiveNet Account

Welcome to ActiveNet—your one-stop spot to register for fun programs, book spaces, and manage your family's activities online. Follow the steps below to set up your account, add family members, register for programs, and get help if you need it.

Create your ActivNet account

  1. Go to the Niagara Falls Active Net website
  2. Select “Create an Account” on the top right
  3. Enter the name of the “Head of Household” (this person registers and pays for programs)
  4. Fill in your contact details. Fields with a red asterisk (*) are required
    • Your email address will be your Login Name and where you will get receipts and updates
  5. Click next
  6. Create a secure password and finish setting up your account
  7. After your account is created, you can:
    • Add a credit card
    • View payment history
    • Register for programs
    • Add family members

Tip: Add your family members before registering to make things faster!

Add family members to your account

You must be at least 13 years old to add family members:

  1. Sign in to your account from the ActiveNet home page
  2. Click "My Account" on the home page
  3. Click "Manage Family Member"
  4. Click "Add Family Member", fill in the details, then click Submit

When you add a program to your cart, your family member will appear as a potential registrant.

Register and pay for an activity

Once you have created your account:

  1. Sign in to your account
  2. Use the top menu or the home page button to go to the Activity Page
  3. Search by category or use the search bar to find programs
  4. Click "Add to Cart" or the program name to see more details
  5. Select the participant's name from your family list
  6. Answer all questions (look for *) and acknowledge/agree on any additional information
  7. Click Next

At the Fees Page, you can:

  • Click “Proceed to Shopping Cart” to finish
  • Click “Register Another Participant” to add someone else to the same activity
  • Click “Add to Cart & Continue Shopping” to browse more

Tip: You don’t need to make separate payments if you register for multiple activities (unless it notes otherwise).

Check out and pay

  1. In your cart, click “Proceed to Checkout”
  2. Read and accept any waivers or forms and click Next
  3. Enter your payment details and click Next

We accept Visa and Mastercard only.
Need to pay with cash or cheque? Please visit the MacBain Community Centre at 7150 Montrose Road.

After you register

  • You’ll get a confirmation email
  • You can print or view your receipt right away
  • You can always find past receipts by:
    1. Logging in
    2. Clicking "My Account"
    3. Choosing "Transaction and Payment History"
    4. Entering the date range and clicking Search

These receipts are great for tax returns and references!

Frequently asked questions

Why am I getting an age requirement message?
You may have selected a program for which your child is too young or too old. Check the program description for age limits.
Make sure you select the correct family member when registering. If their names aren’t there, add them to your account.

I added a family member, but they don’t show up.
You may not have clicked Submit on the final step. Try adding them again and check for pop-up blockers in your browser.

Why was my program cancelled?
Sometimes we cancel programs if too few people register. If that happens, we’ll let you know and give you a full refund.