MyCity Customer Service Centre at MacBain
Monday to Friday 8:30 a.m. to 4:30 p.m.
The MyCity Customer Service Centre is not offering extended hours at this time.
Our cashiers can accept payments for tax and water bills, parking tickets, parking permits, bus passes, and dog licences. You can also set up pre-authorized payments for your water bills and property taxes at this office. Recreation Staff will be onsite to help you with any event and programming needs.
Walk-in Vaccination Centre
The Niagara Region Public Health vaccination clinic is no longer accepting walk-ins. For further information and to book an appointment, please visit Niagara Region Public Health.
Indoor Walking Track
Re-opens December 6. Reservations are required and can be made online only through our new booking site, ACTIVE Net.
Every visitor to the MacBain Centre must wear a face covering, complete COVID-19 screening, and provide proof that they have received their 2nd COVID-19 vaccination at least 14 days ago, along with government-issued photo ID. Thank you for your cooperation.
Hours: Monday to Friday, 9 a.m. to 3 p.m.
Closed: weekends, holidays, and the entire week of December 27.
- Must be 16 years of age or older
- Face coverings and physical distancing (6 feet/2 metres) required
- No running or jogging
- Follow track direction as posted (or in keeping with other track users)
- Keep to the right and allow others to pass on the left
- Shoes must be clean and dry (walking shoes with a rubber tread recommended)
- No food or drink permitted
- Maximum capacity: 20 (subject to change)
Washrooms, coat racks and elevators are available. Please do not leave valuable items unattended.
Change rooms and lockers are not available at this time. Water fountains are also not available, except for refilling water bottles.
Media release (November 29, 2021)
Gym, Pool, and Racquet Courts
Please visit the Coronation Centre page and sign up for their newsletter for more information about our seniors programs.
More updates coming soon.
MacBain Centre Partners
Please visit our partners' websites for their current operating hours:
The YMCA of Niagara has closed permanently at this location. Read the YMCA's closure announcement (January 11, 2021).
The United Way of Niagara has moved to 63 Church Street in St. Catharines. Big Brothers, Big Sisters of Niagara Falls has moved locations. Please visit their website for details.
Room Rentals, Food and Beverage
Room rentals are not available at this time.
Partners and Tenants
Meet the Partners & Tenants that make up this great facility!
1-7150 Montrose Road
Niagara Falls, Ontario
Phone: 905-356-7521, extension 3330
Map to the MacBain Community Centre