Your property taxes can be paid through most financial institutions, either by visiting the branch or using their online bill payment. Alternatively, you can visit the Finance section on the main floor of City Hall to pay your taxes. By signing up for our Pre-Authorized Tax Payment Plan, you can have your taxes automatically deducted from your bank account.
A drop box is also available outside City Hall on the Erie Avenue side of the building (please do not deposit cash into the drop box). City Hall is located at 4310 Queen Street. There is also another drop box at the front door of City Hall facing Queen Street.
With the growing concern and uncertainty surrounding the COVID-19 virus, The City of Niagara Falls understands what a difficult and stressful time this is for everyone and we are taking active measures to support our customers.
We invoked a high priority response by closing the doors to customers, however, our main focus remains on providing our customers with service, while ensuring the safety and well-being of our employees and our customers. Customers are encouraged to reach out to us my email or telephone:
On May 12, 2020 Council approved the installment due dates for final tax bills. Due to the ongoing COVID-19 pandemic the Municipality is extending both the final due dates for Residential, Pipeline, Farmland and Managed Forest properties to be July 31 and October 30. Final Tax Bills will be mailed on July 10, 2020.
On June 23, 2020 Council approved the final due dates for Commercial, Industrial and Multi-residential properties to be September 30 and October 30. Final Tax Bills will be mailed on September 9, 2020.
At the June 23, 2020 Meeting of Council, the following payment relief measures were approved to support residents and businesses beyond June 30th and continue to be affected by the COVID-19 pandemic as follows:
- Waiving penalty charges for current year (i.e. amounts billed in 2020) taxes extended from June 30th to August 31st
- No NSF charges for payments that are returned extended from June 30th to September 30th
- No disconnection of water services extended from June 30th to July 31st
The following relief measures will conclude as of June 30th:
- Penalty charges of 1.25% per month on overdue water accounts will resume on July 1st
- Penalty charges of 1.25% per month on overdue accounts receivable accounts will resume on July 1st
Property Tax Dashboard
Niagara Falls Water Bill Customers and property owners now have the opportunity to view their water/property tax account information online through the MyCity Dashboard which allows you to view and download your account transaction history, past bills and more.
Sign up or login to the MyCity Dashboard to gain access to your Property Tax and Water Billing information for the City of Niagara Falls.
Tax Rates and Related Forms
Municipal Property Assessment Corporation (MPAC)
The Municipal Property Assessment Corporation (MPAC) is a not-for-profit corporation established by the Government of Ontario to provide consistent and accurate property assessments. Read more about the impact that your property assessment has on your taxes in Property Assessment & Its Impact on Taxes.
Deferral of Property Taxes for Seniors