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Find the property tax due dates, create a dashboard account so you can get access to your property tax information online, and learn the options for paying your tax bill, including setting up a pre-authorized payment plan.
What are property taxes?
Property taxes are paid by all property owners for community services such as schools, roads, infrastructure, maintenance and other costs of the local government.
Property tax rates are set by City Council each year and are determined by balancing the needs for programs and infrastructure in the community with the financial needs of the corporation. In addition to collecting property taxes for the City, Niagara Falls is responsible for the collection of regional and education taxes, although it is not responsible for setting the tax rates for the Region or the School Board.
Property tax due dates
Residential tax bill
In preparation for a possible postal strike, the 2025 property tax bills were calculated and mailed one month earlier than usual on May 9, 2025, to ensure timely delivery. Installment due dates remained unchanged: June 30, 2025 and September 30, 2025. Failure to receive a notice does not relieve taxpayers of the responsibility to pay taxes or the associated late payment penalty and interest.
Any questions can be directed to the tax department at [email protected] or 905-356-7521.
Commercial tax bill
The 2025 Commercial Final Property Tax Bill will be mailed on August 8, 2025. Installment due dates are August 29, 2025, and October 31, 2025. Failure to receive a notice does not relieve taxpayers of the responsibility to pay taxes or associated late payment penalty and interest.
Interim tax bill
The 2025 Interim Tax Bill for all properties was mailed on February 7, 2025. The due dates were February 28, 2025, and April 30, 2025. Failure to receive a notice does not relieve taxpayers of the responsibility to pay taxes or any associated late payment charges.
Penalty rate
The penalty rate for property taxes billed is 1.25% per month.
Mailing address change
Mailing address changes for taxes can be updated by completing the online Mailing Address Change Form.
Property tax bill payment options
Payments must be received in our office by 4:30 p.m. on the due date to avoid penalty charges. If paying by mail or with your financial institution, please allow enough time for payment to be received.
You can pay using the following options.
Pay at the bank
Pay through your financial institution, in person, by telephone banking or online banking (use the 19-digit roll number).
Pay in-person or use a drop-box
- City Hall, 4310 Queen Street – Visit the At Your Service counter or use one of the drop boxes located on the Erie Avenue side of the building or at the front door of City Hall facing Queen Street.
- MacBain Community Centre, 7150 Montrose Road – Visit the At Your Service counter or use the drop-off boxes outside the main entrance.
- Include the remittance portion of the invoice with your payment.
Pay by mail
Send your cheque and the remittance portion of the invoice to the City of Niagara Falls, 4310 Queen St, P.O. Box 1023, Niagara Falls, ON L2E 6X5. Please enclose the remittance portion of the invoice with the cheque. Cheques made payable to “The City of Niagara Falls”.
Pay in your City Dashboard account
Pay through your City Dashboard account with your debit or credit card (processing fees will apply).
You can create an account to gain access to your property tax information online, including your billing and payment history. Once you have created an account a PIN number will be mailed to you to access the account (for property tax accounts only).
Pre-authorized property tax payment plan
Payments are deducted monthly from your account. There are no cheques to write, due dates to remember, line-ups, or late fees. Your payments are always on time.
Who is eligible
- All Niagara Falls taxpayers whose taxes are paid in full
- Property must be fully assessed
How the plan works
- Monthly withdrawals on the 16th day of each month
- The monthly amount is confirmed in writing by email or mailed letter
- For residential tax accounts the monthly pre-authorized payment amount is adjusted in June to reflect the current year’s property tax rates. For commercial/ industrial tax accounts the monthly amount is adjusted in August to reflect the current year’s property tax rates.
- Returned payments are subject to an NSF fee and 1.25% interest per month. Failure to replace the payment will result in cancellation of your plan.
- Cancellation: Cancel in writing at least five days before your next withdrawal. Any outstanding taxes become automatically due and are subject to penalty and interest charges.
How to apply
You can enroll in a payment plan using one of the following methods:
- Complete the online form
- Phone 905-356-7521
- Email [email protected]
Note: A void cheque or Pre-authorized Payment Form is required to complete enrollment.
Tax receipts
Receipts for income tax purposes are NOT mailed to customers. Your final tax bill includes a detachable portion for income tax purposes. If you do not have this bill, please create a dashboard account to view your account online and download a statement. Otherwise, there is a $15.00 charge to have a statement printed and mailed.
E-billing
Go paperless! It's fast, convenient, and eco-friendly.
You can opt out of e-billing anytime and go back to receiving paper bills in the mail. After your request is received, e-billing registrations or cancellations will take effect for the next billing period. Once processed, future bills will be sent by mail through Canada Post.
Note: Have your property tax roll number handy to complete the request.
How to enroll in or cancel e-billing
Where do my tax dollars go?
Property taxes generate revenue that is used to fund various government programs, operations, and services. The City's portion of property tax funds Fire Services, libraries, recreation facilities and programs, parks, street lighting, snow removal, and capital projects such as road and sewer repair.
The Regional portion of property taxes funds operations run by the Region including Police services, Regional transit, Community Services, Waste Management, Regional Housing, The Niagara Conservation Authority and more.
The Education portion of taxes is used to fund the School Boards.
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