Phone and Fax Directory

When contacting City Hall by telephone at 905-356-7521, you can either say the name of the person or the division name that you would like to speak to and the Automated attendant will direct the call. In addition, you can also dial by extension. Listed below are extensions for each division within City Hall.

DepartmentExtensionDepartmentExtensionDepartmentExtension
Administrator's Office5101Mayor's Office4202Building Services4001
Business Development5000Clerk's Services4272Finance4306/4313
Human Resources4317Information Systems4018Legal4240
Municipal Works4211Recreation and Culture3330Planning4330
Service Centre6200Transportation Services5200Small Business Centre5004

Direct Phone Numbers

The following are offices that have direct phone numbers: City Hall: 905-356-7521 or 1-877-999-7521

LocationPhoneLocationPhone
Niagara Regional Transit1-833-678-5463Fire Department905-356-1321
Fairview Cemetery905-354-4721Niagara Falls Public Library905-356-8080
Chippawa Arena905-295-6554Coronation Recreation Centre905-356-6493
Municipal Works Service Centre905-356-1355

Lundy's Lane Cemetery

905-354-8476

Note:  Available from April to October

Niagara Falls History Museum905-358-5082

F.H. Leslie Pool

Note: Available from June to August

905-356-6217

Prince Charles Pool

Note: Available from June to August

905-354-8104

Niagara Falls Lions Club Pool

Note: Available from June to August

905-358-5385

Mitchelson Park Pool

Note: Available from June to August

905-358-9850

W.A. (Buck) Hinsberger Pool

Note: Available from June to August

905-295-7063
Willoughby Historical Museum905-295-4036Niagara Peninsula Energy Inc.905-356-2681

Fax Numbers

DepartmentFaxDepartmentFax
Mayor/CAO's Office905-374-3557Business Development905-357-9293
Legal905-371-2892Clerk's905-356-9083
Human Resources905-356-5110Finance / Taxes905-356-0759
Finance Administration905-356-2016Municipal Works 289-296-0048
Small Business Centre905-357-9293Fairview Cemetery905-354-7706
Transportation Services905-356-5576Traffic / Parking Field Operations905-356-6460
Transportation Planning905-353-0651Building Services905-374-7500
Planning905-356-2354Service Centre Garage905-353-9468
Service Centre905-356-6460Water & Wastewater Services905-353-8612
Stores905-356-7556Older Adults Program905-356-7224
Recreation & Culture905-356-7404Chippawa Arena905-295-1823
Gale Centre Arena905-354-9119Fire Department Admin905-356-6236
Niagara Falls Museums905-358-0920Fire Prevention905-356-1583
Information Systems905-374-2880Willoughby Museum905-295-4386