COVID-19 Service Updates

Effective at the start of our service day on Saturday, June 11, 2022, the Province of Ontario's Medical Officer of Health has removed the requirement for our staff and residents to wear mandatory face coverings in some enclosed public places, and on Regional and Municipal transit

Niagara Falls Transit is committed to keeping its customers and staff safe. Enhanced cleaning procedures and public health recommended practices have been implemented for transit.

Some reduction in Niagara Falls Transit service must be undertaken further to Public Health and provincial guidelines and in the best interest of operations and public safety:

  • Visit the Transit Routes page for information on our routes and schedules, Effective Tuesday September 6th, 2022 peak routes will be in service.
  • The WEGO Red Line and Blue Line will be providing regular service, and will be servicing Table Rock. Please see the WEGO Route Schedule.
  • Chair-A-Van may reduce riders onboard but will only do so as long as all requests for bookings can be accommodated. Please call St. John's Ambulance at 905-357-0122 for more information about how this affects you.
  • Niagara Region Transit routes will operate with hourly or thirty-minute service depending on the route. Please access regional transit information at Niagara Region Transit.
  • Daily GO Bus & Train service has been modified due to COVID-19. Weekend train service has returned to Niagara. View the GO Train Service page for details.
  • View details about our Transit Recovery Plan 

What is Niagara Falls Transit Services doing to protect Operators and riders?

  • Provincial guidance has removed the mandatory requirement but recommends that public transit users wear a mask or face covering while on a bus where physical distancing can be a challenge.
  • We have installed bio-barriers between you and our Operator. To further exercise safe social distancing between the Operator and Passengers (as a precautionary measure against COVID-19).
  • To create more space for our riders, we have opened up the interior of the bus to allow for capacity. 
  • Niagara College student U-Passes are no longer valid, all NC college students are required to purchase ADULT pass products for both regional and city transit services.
  • Brock University U-Passes are valid when issued by the University for the term indicated. 
  • ADULT and other passes for local transit services can be purchased at one of the City Outlets
  • Regional and City passes may be purchased at the WEGO Facility (905-356-1179), at MacBain Community Centre or at City Hall during posted business hours for each public location.
  • We continue to offer front door boarding for persons with disabilities - please indicate to your driver that you require ramp service or to board as per the Accessibility for Ontarians with Disabilities Act and Ontario Human Rights Code. Drivers have been issued gloves to secure any equipment onboard. They may be wearing or can provide you with a mask to wear if your mobility device requires securement and for them to work within your physical distance of 2 metres/6 feet.
  • We use industry standard products to disinfect and sanitize our fleet and have initiated additional cleaning with sanitizing crews working daily. A microbial shield has been reapplied onboard our entire fleet (this includes our staff fleet of shuttles/ trucks etc).
  • Touchpoints at transit facilities are undergoing more frequent cleaning and sanitation.