i-Ride Pass Card

On Thursday, July 23, Niagara Regional Council passed a temporary face covering by-law (By-law 2020-46) to require residents to wear mandatory face coverings in enclosed public places, and on Regional and Municipal transit beginning Friday, July 31st. This by-law is to help reduce the spread of COVID-19 in indoor public spaces as more businesses and services begin to reopen. Exemptions and other details are posted at niagararegion.ca/covid19.

What is an i-Ride Card?

The i-Ride card is a Reloadable "smart card" that will replace tickets and monthly passes. It can be loaded with either pre-paid rides or as a time based pass. If you select pre-paid rides your original card will be loaded with 10 rides. 

If you select a time-based pass it is sold as a 30-Day Pass. It will work with Niagara Falls Transit's electronic fare collection system. The card contains a microchip and looks like a credit or debit card. The reloadable card can be used over and over again.

For additional information, view the i-Ride Card Policy.

When you board the bus, you simply tap the card on the fare reader and in seconds it will accept your ride with an audible beep.

Remember not to bend or punch holes in your card as it contains a microchip and an embedded antenna.

Fare Structure

Please visit the Fare Structure page for details.

What if I need a transfer?

If you board a second bus within one hour of paying for your original trip, the smart card technology in the system will identify your next trip as a transfer. If you pay with cash, you will need to ask the operator for a paper transfer. 

You will only be able to pay for one fare with the i-Ride card, a second person must pay their own fare.

How and Why do I Register my i-Ride Card?

There are many benefits to registering your i-Ride card:

• it can be replaced if Transit is notified it has been lost or stolen
• it can be cancelled
• the remaining balance on the card can be transferred to a new card ($5.00 fee)
• tax information for the Federal Tax Credit is readily available

If you purchase your original card at the Niagara Falls Transit Office or City Hall, it can be registered immediately. Alternatively, you can register it by submitting the i-Ride Pass Registration form.

Where can I buy the i-Ride Card?

Your original purchase can be made at the Transportation Services Office at 8208 Heartland Forest Road or at any Transit Sales Agent outlet below.  All outlets selling tickets and passes are subject to change without notice.

Where do I reload my i-Ride Card?

You are able to reload your i-Ride Card at the Transit Office, City Hall, MacBain Centre or the Niagara Falls Bus Terminal by using Cash/Debit or Credit card and can reload your i-Ride Card on any bus with Exact Cash fare only.