On Thursday, July 23, Niagara Regional Council passed a temporary face covering by-law (By-law 2020-46) to require residents to wear mandatory face coverings in enclosed public places, and on Regional and Municipal transit beginning Friday, July 31st. This by-law is to help reduce the spread of COVID-19 in indoor public spaces as more businesses and services begin to reopen. Exemptions and other details are posted at niagararegion.ca/covid19.
Post Secondary Students!!
Niagara College and Brock University students: please purchase an Adult city or regional bus pass (or pay Adult cash fares).
Physical distancing policies are in place for everyone's protection. Masks will be required beginning Friday, July 31st.
What is an i-Ride Card?
![Image of the iRide pass card]()
The i-Ride card is a Reloadable "smart card" that will replace tickets and monthly passes. It can be loaded with either pre-paid rides or as a time based pass. If you select pre-paid rides your original card will be loaded with 10 rides.
If you select a time-based pass it is sold as a 30-Day Pass. It will work with Niagara Falls Transit's electronic fare collection system. The card contains a microchip and looks like a credit or debit card. The reloadable card can be used over and over again.
For additional information, view the i-Ride Card Policy.
When you board the bus, you simply tap the card on the fare reader and in seconds it will accept your ride with an audible beep.
Remember not to bend or punch holes in your card as it contains a microchip and an embedded antenna.
![iRide Pass benefits: tap and go; no change required;10 ride and 30 day pass available;reloadable;register your card online in case of theft or loss]()
Fare Structure
Please visit the Fare Structure page for details.
What if I need a transfer?
If you board a second bus within one hour of paying for your original trip, the smart card technology in the system will identify your next trip as a transfer. If you pay with cash, you will need to ask the operator for a paper transfer.
You will only be able to pay for one fare with the i-Ride card, a second person must pay their own fare.
How and Why do I Register my i-Ride Card?
There are many benefits to registering your i-Ride card:
- it can be replaced if Transit is notified it has been lost or stolen
- it can be cancelled
- the remaining balance on the card can be transferred to a new card ($5.00 fee)
- tax information for the Federal Tax Credit is readily available
If you purchase your original card at the Niagara Falls Transit Office or City Hall, it can be registered immediately. Alternatively, you can register it by submitting the i-Ride Pass Registration form.
Where can I buy the i-Ride Card?
Your original purchase can be made at the Transportation Services Office at 8208 Heartland Forest Road or at any Transit Sales Agent outlet below. All outlets selling tickets and passes are subject to change without notice.
| Location Name | Address | Phone Number |
|---|
Morrison/Dorchester Hub Pop Up Store
(CLOSED until FURTHER NOTICE) | 7190 Morrison Street | 905-356-7521, ext. 4564 |
Transportation Services | 8208 Heartland Forest Road | 905-356-1179 |
MacBain Community Centre | 7150 Montrose Road | 905-356-7521, ext. 4322 |
| Avondale #18 | 7168 Dorchester Road | 905-358-8122 |
| Avondale #49 | 6175 Dunn Street | 905-357-2824 |
| Big Bee Convenience | 4787 Victoria Avenue | 905-353-8181 |
| Big Bee Convenience | 4497 Drummond Road | 905-353-8004 |
| Big Bee Convenience | 5056 Montrose Road | 905-358-8389 |
| Big Bee Convenience | 5869 Main Street | 905-371-0597 |
| Big Bee Convenience | 8209 Lundy's Lane | 289-296-0324 |
| Busy Bee Food Mart | 5203 Victoria Avenue | 905-353-8382 |
City Hall | 4310 Queen Street | 905-356-7521 |
Coronation Centre (Temporarily Closed) | 5925 Summer Street | 905-356-6493 |
| The Store | 3464 Cattell Drive | 905-295-8211 |
| Hasty Mart | 4985 Bridge Street (at Second Ave) | 905-356-0016 |
| Lundy's Lane Esso | 8214 Lundy's Lane | 905-357-5221 |
| Main Street Convenience | 6119 Main Street | 905-371-3539 |
| Mami's Variety | 6015 Main Street | 289-296-2933 |
| Mrs. Convenience | 5075 Bridge Street | 905-374-3905 |
| Sobey's Ontario | 3714 Portage Road | 905-371-2270 |
Where do I reload my i-Ride Card?
You are able to reload your i-Ride Card at the Transit Office, City Hall, MacBain Centre or the Niagara Falls Bus Terminal by using Cash/Debit or Credit card and can reload your i-Ride Card on any bus with Exact Cash fare only.
