Cold Weather Relief

For information on how to prepare for winter storms and what to do during a storm, visit our Winter Storms Information page. For current Winter Weather Alerts, visit Environment Canada.


Daily Cold Weather Relief 

Coronation Centre (5925 Summer Street)

Effective Tuesday, January 18, 2022, a warming centre will open at Coronation Centre (5925 Summer Street). This location will be open daily, from 12:00pm to 5:00pm until April 15, 2022. Once inside, visitors are welcome to a light meal, restrooms and other supports from staff including accessing services. Access to the facility is from the Summer Street entrance.

Extreme Cold Weather Relief

Niagara Falls Public Library - Victoria Avenue Branch (4848 Victoria Avenue)

Anyone seeking relief from the extreme cold is welcome to keep warm and stay safe at the Niagara Falls Public Library – Victoria Avenue Branch between the hours of 10:00AM and 4:00PM, during a declared Extreme Cold Weather event (days the temperatures are forecasted to reach -15°C (5°F) or colder, or when wind chills are forecasted to drop to or below -20°C (-4°F) .

Space is limited.

Niagara Falls Transit - Rides to Warming Centres During Extreme Cold Events

Niagara Falls Transit offers free bus rides to the warming centres listed above to the public on days the temperatures are forecasted to reach -15°C (5°F) or colder, or when wind chills are forecasted to drop to or below -20°C (-4°F).  

The City of Niagara Falls, Start Me Up Niagara, Niagara Falls Public Library and Niagara Region have worked jointly to open these warming centres to the community.

Extended Day Shelter

A morning day shelter is available to anyone seeking relief from the cold at the following location:

    • *Third Space (4345 Queen Street, Niagara Falls)
      • Available from 7:30 a.m. to 11:30 a.m.
      • 7 days a week
      • Space is limited

*A declared Extreme Cold Weather event does not need to be issued to utilize this space for warmth. 

Shower Facilities

  • Shower facilities are available at Gale Centre, 5152 Thorold Stone Road, Mondays and Thursdays (excluding holidays) from 7:00 a.m. to 10:00 a.m.
  • Towels and shower supplies are provided.
    • If possible, staff at Out of the Cold (5645 Morrison Street) will make shuttle arrangements to the Gale Centre to access showers from the shelter.

Overnight Shelters:

The St. Andrew's Seasonal Shelter (for men and women), operated by Start Me Up Niagara, is located at St. Andrew's United Church (5645 Morrison Street).

  • Available every night from 7:30 p.m. to 7:30 a.m.
  • Space is limited.
  • Bagged meal provided courtesy of the Soup Kitchen upon arrival at the shelter.

The YWCA of Niagara Region may have emergency shelter availability for men, women, women with children, and for families.

  • Please call 2-1-1- for locations and availability.

Emergency shelters for youth, and for women and children only, may also be available at:

For the latest updates to emergency shelter locations, please call 2-1-1or access the 211 Community Information Database. Individuals can access emergency shelter location across Niagara region.
Additional resources may also be available through Niagara Region Social Services, Hostels and Homelessness Prevention, and Public Health. Call toll-free 1-800-263-7215.

Niagara Falls Community Outreach (The Soup Kitchen):

Provides nutritious meals to anyone in need, free of charge. The Soup Kitchen is operated by Niagara Falls Community Outreach, (905) 354-1640.

  • Hot bagged lunches are available 7 days a week from 11:30 a.m. to 1:00 p.m.
  • Located at 4865 St. Lawrence Avenue, Niagara Falls.

Niagara Region Public Health:

Learn more about the health risks due exceptionally cold temperatures from Niagara Region Public Health. For more information on local services, please visit Niagara Region Social Services: Hostels & Homelessness Prevention.

Preventing Frozen Water Lines:

There are simple things you can do to prevent frozen water lines in your home, such as running a pencil-thin stream of water to ensure some movement of water in the pipes. Be sure to run cold water from the lowest point in the house, usually a laundry room sink or tub, and ensure that the drain is kept clear to prevent overflowing or flooding. Be advised, you will be charged for the water used.

Visit our frozen water lines page for additional information on how to prevent frozen water lines

Roads and Sidewalks

Transportation and Transit

To report a service problem in the City, please use the forms on our Report an Incident/Problem page.