Severe Weather and Emergencies

In the event of an emergency or severe weather conditions, please monitor this page for updates as we receive them. You can also find various links to emergency preparedness, contact information and media agencies.

Current Notifications

Any notifications will be posted to this page, the Niagara Falls Facebook page and the Niagara Falls Twitter account. You can also tune into the various Media agencies listed below for updated information.

Transit Service Update

Posted on

Wednesday, October 30, 2019 4:00 PM

Expires on

Friday, November 15, 2019 12:00 AM


END OF MONTROSE ROAD DETOURS - On Nov. 1st, Montrose Rd will reopen for transit services and all routes, both NFT and Regional Transit will return to their regular routes. All temporary stops related to the closure will no longer be serviced and TransCab service to/from MacBain and Niagara Square will cease effective this date.

Emergency Preparedness

You should always be prepared for the unexpected. Visit the links below to make sure your Emergency Plan is in order.

Visit the Niagara Falls Weather page for the current forecast, including any active weather warnings.

Facility Closure Notifications

The City will notify the following media agencies in the event of a closure:


High Heat Alerts

A high heat alert in Niagara is initiated if:

  • The humidex is at least 40°C or higher for two consecutive days

    - or -

  • Daily temperatures are expected to reach 31°C or higher for two consecutive days and 
    overnight temperatures are at least 20°C or higher for two consecutive days

Precautions to take during high heat alerts 

(from the Niagara Region Department of Public Health)

  • Plan outdoor activities during cooler parts of the day
  • Rest frequently in shaded areas
  • Drink plenty of fluids (unless fluid is restricted by your physician)
  • Never leave infants, children or pets in a parked car
  • Dress in cool, loose clothing and shade your head with a hat or umbrella
  • Take cool showers or baths until you feel refreshed

Public Cooling Stations

Indoor and outdoor public cooling stations are located throughout the City. Access is free and open to everyone during operating hours.

Heat Stroke is a Medical Emergency

Learn more about heat stroke, who is at high-risk, and what to do about it at

Check in on family, friends and neighbours, especially those at high-risk of heat stroke and other medical emergencies. 

For more information on local services, please visit:

Winter Weather

For information on how to prepare for winter storms and what to do during a storm, visit our Winter Storms Information page.

Extreme Cold Relief

City facilities are open to the public in cold weather situations during regular operating hours, to keep warm and escape the exceptionally cold temperatures: 

Gale Centre (5152 Thorold Stone Road)

  • Daily from 6 a.m. to 12 a.m.

MacBain Community Centre (7150 Montrose Road)

  • Monday to Friday from 5:30 a.m. to 10:30 p.m.
  • Saturday from 5:30 a.m. to 7 p.m.
  • Sunday from 7 a.m. to 5 p.m.

Niagara Falls City Hall (4310 Queen Street)

  • Monday to Friday from 8:30 a.m. to 4:30 p.m.

Coronation 50 Plus Recreation Centre (5925 Summer St.)

  • Monday to Friday from 8:30 a.m. to 4:30 p.m.

Niagara Falls Public Library (all branches unless otherwise indicated)

Overnight Emergency Shelters

For the latest updates and changes to shelter locations, please call 2-1-1 (learn more at

Out of the Cold operates overnight emergency shelters throughout the Region, including:

  • St. Andrew's United Church (5645 Morrison Street) open 7 days a week from 7 p.m. to 7 a.m. (November 1 to April 30)

Please call 2-1-1 for shelter locations and availability. Individuals will be compensated for any transportation costs to the shelter.

Emergency shelter may also be available at:

  • Women’s Place (women and children only)
  • Nightlight Youth Shelter (youth only)

Stay Warm and Healthy

Residents are encouraged to check in on family, friends and neighbours, especially those who may be vulnerable to cold-weather related illnesses. Learn more about the health risks due exceptionally cold temperatures from Niagara Region Public Health.

For more information on local services, please visit:

Preventing Frozen Water Lines

There are simple things you can do to prevent frozen water lines in your home, such as running a pencil-thin stream of water to ensure some movement of water in the pipes. Be sure to run cold water from the lowest point in the house, usually a laundry room sink or tub, and ensure that the drain is kept clear to prevent overflowing or flooding. Be advised, you will be charged for the water used.

Visit our frozen water lines page for additional information on how to prevent frozen water lines

Roads and Sidewalks

The Soup Kitchen (4865 St. Lawrence Avenue)

Provides nutritious meals to anyone in need, free of charge. Operated by Niagara Falls Community Outreach, (905) 354-1640.

  • Lunch: daily from 11:45 a.m. to 12:50 p.m. (May to October)
  • Supper: discontinued until further notice

Transportation and Transit

To report a service problem in the City, please use the forms on our Report an Incident/Problem page.