Severe Weather and Emergencies

In the event of an emergency or severe weather conditions, please monitor this page for updates as we receive them. You can also find various links to emergency preparedness, contact information and media agencies.

Current Notifications

Any notifications will be posted to this page, the Niagara Falls Facebook page and the Niagara Falls Twitter account. You can also tune into the various Media agencies listed below for updated information.

Watermain Break

Posted on

Friday, January 19, 2018 10:12 AM

Expires on

Saturday, January 20, 2018 7:00 AM


Please be advised that a watermain break has occurred on Portage Road north of Britannia Cres. 

Due to the extensive restoration work that must be undertaken to repair the watermain, the water will be off on Portage Road from Britannia Cres extending 150 meters north. Britannia Cres will also experience a water service interruption.

East bound traffic on Highway 420 will be reduced to one lane around the Portage Road overpass.

Please be advised that Portage Road from Valley Way to Britannia Cres is closed to through traffic starting at 3 p.m. for the following 6 to 8 hours so the Environmental Services Dept can perform a repair. During this time, there will be emergency access in the area.

The water may be slightly discolored and off taste after the interruption, this will disappear shortly after resuming use of the water.

Running your cold water tap only in the lowest possible location in your residence will help resolve the problem.

The City of Niagara Falls will make every effort to minimize the restoration time and appreciates your patience.

For further details please contact the Niagara Falls Municipal Service Centre at 905-356-1355.

Check out some of the links below to help you prepare and understand how we manage Severe Weather in the City.

Winter Weather:

Get information on how to prepare for winter storms and what to do during a storm, visit our Winter Storms Information 

Extreme Cold Warming Centres

  • Open City facilities are available to the public in cold weather situations.  The following sites are available (during regular operating hours) to anyone who needs a place to keep warm and escape the exceptionally cold temperatures: 

Overnight Emergency Shelters

  • Out of the Cold continues to operate overnight emergency shelters throughout the Region. Please call 211 for shelter locations and availability. Individuals will be compensated for any transportation costs to the shelter.
  • Emergency shelter may be available at Women’s Place (women and children only) or Night Youth Shelter (youth only).
  • For the latest updates and changes to shelter locations, please call 211.

Stay Warm and Healthy

Preventing Frozen Water Lines

  • There are simple things you can do to prevent water lines from freezing in your home, including; running a pencil-thin stream of water to ensure some movement of water in the pipes. However, you will be charged for the water used if you choose this step. Be sure to run cold water from the lowest point in the house, usually a laundry room sink or tub and ensure the drain is kept clear of debris to prevent overflowing or flooding.

  • Visit for additional information on how to prevent frozen water lines. 

Roads and Sidewalks

Transportation and Transit


Extreme Heat

During Extreme Heat advisories, visit:

Emergency Preparedness

You should always be prepared for the unexpected. Visit the links below to make sure your Emergency Plan is in order.

You can also visit the Niagara Falls Weather page to get the current forecast for Niagara Falls, including any active weather warnings.

Media Agencies

The City will notify the following media agencies in the event of a closure:

  • Niagara Falls Review
  • 105.1 2day FM
  • 610 CKTB
  • Cable - Channel 10 or visit YourTV's website (previously TVCogeco)

If you need to report a problem within the City, you can visit the Problem Reporting page for various links to online forms.