Severe Weather and Emergencies

In the event of an emergency or severe weather conditions, please monitor this page for updates as we receive them. You can also find various links to emergency preparedness, contact information and media agencies.

Current Notifications

Any notifications will be posted to this page, the Niagara Falls Facebook page and the Niagara Falls Twitter account. You can also tune into the various Media agencies listed below for updated information.

Weather Warning

Posted on

Thursday, May 28, 2020 12:22 AM

Expires on



HEAT WARNING ENDED, Niagara Falls - Welland - Southern Niagara Region - Issued: 12:22 AM EDT Thursday 28 May 2020

Emergency Preparedness

You should always be prepared for the unexpected. Visit the links below to make sure your Emergency Plan is in order.

Visit the Niagara Falls Weather page for the current forecast, including any active weather warnings.

Facility Closure Notifications

The City will notify the following media agencies in the event of a closure:

Winter Weather

For information on how to prepare for winter storms and what to do during a storm, visit our Winter Storms Information page.

Extreme Cold Relief

City facilities are open to the public in cold weather situations during regular operating hours, to keep warm and escape the exceptionally cold temperatures: 

Shower Facilities & Shuttle Service

Shower faciliites are available at the Gale Centre, 5152 Thorold Stone Road, Monday -Friday from 8:30 a.m. to 2:30 p.m. A free shuttle is availabe at 7:30 a.m. from Out of the Cold (at St. Andrew's United Church) to the Gale Centre weekday mornings. 

Overnight Emergency Shelters

For the latest updates to emergency shelter locations, please call 2-1-1 or access the 211 Community Information Database. Individuals can access emergency shelter location across Niagara region.

Niagara Falls locations include:

Niagara Falls Community Outreach (The Soup Kitchen) - 4865 St. Lawrence Avenue:

Provides nutritious meals to anyone in need, free of charge. The Soup Kitchen is operated by Niagara Falls Community Outreach, (905) 354-1640.

  • Lunch: Monday to Friday from 12:00 p.m. to 1:00 p.m., year round.
  • Dinner: Served daily from October 1 to April 30, from 4:45 p.m. to 5:45 p.m.

Niagara Region Public Health

Learn more about the health risks due exceptionally cold temperatures from Niagara Region Public Health. For more information on local services, please visit Niagara Region Social Services: Hostels & Homelessness Prevention.

Preventing Frozen Water Lines

There are simple things you can do to prevent frozen water lines in your home, such as running a pencil-thin stream of water to ensure some movement of water in the pipes. Be sure to run cold water from the lowest point in the house, usually a laundry room sink or tub, and ensure that the drain is kept clear to prevent overflowing or flooding. Be advised, you will be charged for the water used.

Visit our frozen water lines page for additional information on how to prevent frozen water lines

Roads and Sidewalks

Transportation and Transit

To report a service problem in the City, please use the forms on our Report an Incident/Problem page.


High Heat Alerts

A high heat alert in Niagara is initiated if:

  • The humidex is at least 40°C or higher for two consecutive days

    - or -

  • Daily temperatures are expected to reach 31°C or higher for two consecutive days and 
    overnight temperatures are at least 20°C or higher for two consecutive days

Precautions to take during high heat alerts 

(from the Niagara Region Department of Public Health)

  • Plan outdoor activities during cooler parts of the day
  • Rest frequently in shaded areas
  • Drink plenty of fluids (unless fluid is restricted by your physician)
  • Never leave infants, children or pets in a parked car
  • Dress in cool, loose clothing and shade your head with a hat or umbrella
  • Take cool showers or baths until you feel refreshed

Public Cooling Stations

Indoor and outdoor public cooling stations are located throughout the City. Access is free and open to everyone during operating hours.

Heat Stroke is a Medical Emergency

Learn more about heat stroke, who is at high-risk, and what to do about it at

Check in on family, friends and neighbours, especially those at high-risk of heat stroke and other medical emergencies. 

For more information on local services, please visit: