Extreme Heat Relief

** The City activates two indoor cooling stations when a heat alert is issued from Environment Canada. When activated, indoor cooling stations are open daily from 11am to 3pm - details below.**

Extreme heat is associated with a number of health impacts ranging from heat stress to heat stroke or more serious effects, such as cardiovascular-related disease and/or death. Cooling stations can provide relief and protection for vulnerable populations who may be at an increased risk for heat-related illnesses.

Heat Stroke is a medical emergency. Learn more about heat stroke, who is at high-risk, and what to do about it at niagararegion.ca.

Check in on family, friends and neighbours, especially those at high-risk of heat stroke and other medical emergencies.

Emergency Cooling Station Activation

Emergency Cooling Stations will open in the City of Niagara Falls when the weather, as reported by Environment Canada, reaches:

  • A humidex is 40°C or higher for two consecutive days, or
  • A daily temperatures is expected to reach 31°C or higher and overnight temperatures are at least 20°C or higher, for two consecutive days.

    Emergency Cooling Stations will close when the extreme heat warning is terminated by Environment Canada.

Emergency Cooling Station Locations

City of Niagara Falls Cooling Stations during COVID-19 will be located at:


  • Niagara Falls Public Library - Victoria Branch Only - 4848 Victoria Avenue - LaMarsh Room
    • Hours of Operation: 11am to 3pm (when a heat alert is in effect - issued by Environment Canada).
  • Niagara Falls History Museum - 5810 Ferry Street
    • Hours of Operation: 11am to 3pm (when a heat alert is in effect - issued by Environment Canada)

Niagara Falls Transit will be offering free rides to cooling stations during an activated heat alert. 


  • The City's seven splash pads and five swimming pools are open, and provide a great way to cool off during the heat.

Due to COVID-19 a number of steps being taken in the cooling stations to address the risks including:

  • All cooling stations shall undertake active (ask screening questions) and passive (signage) screening for staff, volunteers and clients.
  • Physical distancing measures will be undertaken on site to ensure a 2m separation is maintained.
  • Face masks or coverings are mandatory for clients using the indoor cooling station. 
  • Facilities are cleaned and disinfected frequently.
  • Supplies will be on hand for proper hand hygiene, including pump soap, warm running water and paper towels or hot air dryers.

Please do not attend a cooling station if you:

  • Have had close contact with anyone with acute respiratory illness or travelled outside of Ontario in the past 14 days.
  • Have a confirmed case of COVID-19 or had close contact with a confirmed case of COVID-19.
  • Have any of the following COVID-19 symptoms: https://www.niagararegion.ca/health/covid-19/symptoms.aspx 

Precautions to take during high heat alerts:

(from the Niagara Region Department of Public Health)

  • Plan outdoor activities during cooler parts of the day
  • Rest frequently in shaded areas
  • Drink plenty of fluids (unless fluid is restricted by your physician)
  • Never leave infants, children or pets in a parked car
  • Dress in cool, loose clothing and shade your head with a hat or umbrella
  • Take cool showers or baths until you feel refreshed

Additional community resources are available through Start Me Up Niagara. View details.