Alertable - Public Alerting System

Various local governments use the Alertable app to send alerts. You will also receive geographically relevant alerts from other sources, such as the provincial Alert Ready system and Environment Canada.

You can manage which alert types you want to receive in the App settings.

Turn off the 'advisory' alert sound

By turning off the advisory alert sound you will receive the advisory notification, but there will be no sound interruption. You will still be able to view and read the notification.

In the Alertable app, select ‘Settings.’ Then, turn OFF the ‘Advisory Alert Sound’.

You will continue receiving critical alerts that cannot be turned off in the app.

Turn off advisories of a specific nature 

You can turn off unwanted alert categories. For example, turn off ‘‘Weather’ to stop receiving advisories from Environment Canada.

In the Alertable app, select ‘Settings’, and then ‘Advanced Advisory Settings’.

Only receive critical alerts, not advisories

This will ensure you no longer receive advisory alerts of any kind (including advisories from the City of Niagara Falls). This is not recommended.

In the Alertable app, select ‘Settings’, then click that you wish to receive ‘Critical’ alerts, not ‘Critical and Advisory alerts’.

Set your preferred locations

Add at least one location, such as an address, neighbourhood, city, or province. When you add a location, you will receive alerts that are issued for that area.

If you would like to receive any alert sent to any part of the City of Niagara Falls, add ‘Niagara Falls, ON, Canada’ as one of your locations.

If you would like to add more locations that are important to you, such as a work location or where a loved one lives, you can add locations in ‘Settings’. If you select multiple locations, you will receive notifications from agencies that issue alerts in those locations.

Follow Me

By turning on ‘Follow Me’, you will receive alerts that are issued for your phone’s current location, even if it is a location you have not self-selected in your settings. You will receive notifications from agencies that issue alerts in those locations.

When visiting other communities or regions, check which system is used locally to issue alerts in case a different public alerting system is used.

Alerts issued through the Alertable app will be used in addition to our standard emergency notification practices, such as door-knocking performed by emergency crews. We use several methods to notify people and provide safety instructions.

The Alertable app will be displayed in the same language as the one set on your device’s system. Alerts and instructions are delivered by the City in English, however, users have the option to use the in-app machine translation for more than 30 languages.

The City does not verify machine translation, so accuracy and complete translations may be limited.

The Alertable app complies with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.