Cut away from a clogged sewer pipe that is full of grease

Effects of fat, oil and grease in the sewer system

Fat, oils and grease have a negative effect on our sewer system, causing plugged drains and even basement sewage back ups. Find out more on the effects of Fat, Oil and Grease in the Sewer System and what you can do to avoid this problem.

Sewer Lateral Maintenance and Backup

If you are looking for ways to reduce the chance of having a sewer backup, view the Avoiding Sewer Backups.

Graphic of the path storm water takes to the catch basin - Courtesy of NCDENR

Extended HoursFees
Monday to Sunday (exclusive of observed holidays) between 8:00 a.m. and 7:15 p.m.$100.00
Monday to Sunday (exclusive of observed holidays) between 7:15 p.m. and 8:00 p.m.$130.00
Monday to Sunday (exclusive of observed holidays) between 8:00 p.m. and 8:00 a.m.$255.00
Observed Holidays (at any time)$255.00
"No Action" or False alarm$30.00
Video Inspection of a Private Sewer Service (only during times as per line one above)$0.00
Copy of DVD of video inspection *(New Fee)*$10.00

Would you like your sewer lateral video inspected? Give us a call, and we will schedule this service free of charge! You can also purchase a DVD copy of the inspection your records. Help maintain our infrastructure and save yourself costly repairs and property damage by identifying potential problems before they happen.

Please call 905-356-1355 Monday to Friday, 8:00 a.m. to 4:00 p.m., or leave us a message, and we will be happy to schedule this service as per the schedules above.

Catch Basins

To report a plugged catch basin please call 905-356-1355.

Rodent Prevention and Control

Whether you own property or rent, live or work in the City of Niagara Falls, everyone has a role in rodent prevention.  Rodent proofing your home and property is the most important factor to prevent and control these pests.

For information and tips on how to help prevent and control rodent infestation please visit the Government of Canada website.

Questions or concerns?  Are you experiencing rodents inside your home?  Contact Niagara Region Public Health at 905-356-1538 or visit Niagara Region's website for more information on the control of rodent infestations.

Pest control on private property is the responsibility of the homeowner.  Visit for local pest control services. 

WRAP - (Weeping Tile Removal Assistance Program)

The City of Niagara Falls is committed to the implementation of a Weeping Tile Removal Assistance Program (WRAP). The purpose of the WRAP program is to disconnect weeping tile from the sanitary sewer. Find more details about WRAP on the WRAP (Weeping Tile Removal Assistance Program) Page.