Report an Incident/Problem

If you have a problem to report within the City, please use one of the various methods below to let us know.

• Visit At Your Service Niagara Falls to report concerns such as:
  • Parks, Trails & Forestry concerns
  • Pot Hole Reports
  • Sidewalk Concerns
  • Snowplow Damage
  • Streetlight problems
  • And more

• By-law Related items
• Illegal Dumping
• RZone - Recreational Facility Issue
• Report pollution or spills

How can we help?

You can use our online forms to:

• Provide feedback or submit a complaint
• Submit a compliment

City Council

You can contact any of the City Councillors by visiting the Council Members page that lists their information.

Other Items or to Contact City Staff

To contact City Staff, visit the City Contact page that lists phone and fax numbers along with the Electronic Contact form for all other items.