![RZone Logo]()
We want everyone to feel welcome, safe, and respected when they visit our parks, programs, or facilities. That’s why we follow the RZone procedure — a clear set of rules that promotes positive behaviour.
What is the RZone?
The RZone is a no-tolerance policy that applies to all City of Niagara Falls parks, facilities, events, and programs. It means we do not accept violence, bullying, vandalism, or inappropriate actions by anyone – including participants, coaches, parents, performers, spectators, volunteers, and staff.
It’s not just for sports. The RZone applies to all community groups, organizations, and individuals using City spaces.
View the Niagara Falls RZone Policy.
What does RZone stand for?
The “R” in RZone stands for respect and responsibility.
- Respect yourself
- Respect others
- Responsibility for your actions
The RZone logo is a reminder that these rules are in place for everyone.
Why is RZone important?
Our goal is to make sure everyone enjoys fun, safe, and positive experiences in City spaces. When we all follow the RZone, more people feel welcome to take part in activities, and we all help build a stronger, more respectful community.
What kind of behaviours are not allowed?
We do not allow inappropriate behaviour, including but not limited to:
- Violence
- Harassment, threats, verbal assaults, and racial or ethnic slurs
- Vandalism and theft
- Use of alcohol on non-licensed premises and illegal drug use
- Possession of weapons
- Any behaviour that goes against city by-laws or policies.
If you see or experience any of this behaviour, please report it.
Report an incident
- At an indoor facility: Tell a staff member right away. They will help you fill out a report.
- At an outdoor facility: If staff aren’t nearby, please tell the community group running the event. Then, fill out the online incident report form.
- Please report incidents within 24 hours so we can respond quickly.
- All reports are kept confidential, per the City’s Privacy Policy.
If you see something that goes against the RZone rules, please tell us by completing the RZone Incident Form.
What happens after I report something?
- Your report goes to City staff.
- The City or the involved community group will follow up, depending on the situation.
- Each report is reviewed carefully, and action is taken based on how serious it is.
Depending on what happened, the consequences may include:
- Warnings
- Suspensions from programs or facilities
- Permanent removal, in serious cases
The goal is always to make our spaces better and safer for everyone.
Contact Us
City of Niagara Falls
Recreation and Culture
905-356-7521 x 3340/3348
[email protected]
