Strategic Plan 2023 - 2027

The 2023-2027 City of Niagara Falls Strategic Plan serves as a map to guide the City through the next four years. The plan is comprised of three pillars, each with objectives that further define Council's strategic direction during this term. 

The Strategic Pillars include

  • Sustainability (Financial, Environmental and Social) 
  • Customer Service
  • Economic Diversity and Growth 

Staff will continuously monitor and provide updates on the action plans and Strategic Plan accomplishments. Please view the Strategic Plan Progress Updates page for current information on the key accomplishments, next milestones, and completion status of the actions so far. 

You can flip through the 2023-2027 City of Niagara Falls Strategic Plan or find an accessible version linked below.

For an accessible version, see the PDF:

Strategic Plan 2023 - 2027