Toilet Retrofit Program

COVID-19 Update

The Toilet Retrofit rebate program is not funded for 2021 year.

Who is eligible?

The incentive/rebate amounts are for residents of Niagara Falls purchasing a maximum of two high efficiency toilets per household to replace inefficient toilets. The rebate will apply to single and multi-family residential units only, and is available to the owner of the residence who can provide proof of an active current water service account with the City at that residence.

How much is the rebate?

The rebate amount is for $60.00 per toilet and will be awarded on a first come first serve basis up to the program budget.

What is considered a high efficiency toilet?

Only toilets meeting the US EPA WaterSense Performance Standard Guidelines and purchased in this calendar year will qualify. The WaterSense standards require toilet models to be high efficiency (3.0 litre or 4.8 litre per flush) and must include chemical resistant trim components and minimum flush capacity of 350 grams. A list of WaterSense Labeled and Approved toilets is available for download from the WaterSense website.

How do I receive my rebate?

WaterSense Logo

Upon acceptance of the program rebate application, a credit will be applied to the applicant's water service account. Proof may also be required that the toilet was actually installed in the applicant's residence.

How do I apply and are there any restrictions?  

The High Efficiency Toilet Retrofit Rebate Program only applies to installations in single and multi-family residential units for toilets purchased during the 2019 calendar year. In addition, the program requires the disposal of the old inefficient toilets to ensure they are no longer in circulation. The City of Niagara Falls reserves the right to arrange an inspection of the newly installed high efficiency toilet or request proof of the installation.

The Rebate Application Form can be downloaded or picked up at City Hall at either the Municipal Works or Finance Departments. Once completed, all applications must be returned to the Cashiers (Finance) at City Hall. All applications must be accompanied by a copy of the original receipt from a Canadian retailer, including proof that the toilet(s) purchased are on the 2019 Approved EPA WaterSense labeled list. If the toilet Manufacturer, Make, and Model number are not listed on the receipt, a copy of this information as shown on either the Owner's manual or the packaging must be included with the application.

Applications will only be received for purchases within the current Calendar year (2019). Application does not guarantee a rebate as they are evaluated and processed on a first come, first serve basis. The toilet(s) must be purchased in Canada to qualify.

For additional information, please visit the WaterSense website.