You can set up pre-authorized payments using either standard or equal billing options. There are no cheques to write, due dates to remember, line-ups, or late fees. Your payments are always on time.
Standard billing plan option
With the Standard Billing Plan, your water bill reflects actual usage and is issued every two months.
- Payment dates: Payments are automatically withdrawn from your bank account on the bill's due date, as set by the City of Niagara Falls.
- Eligibility: Available to all water account holders in good standing.
- Cancellation: Cancel in writing at least five business days before the due date. Any remaining balance becomes immediately due and is subject to penalties and interest.
- Billing cycle: Bills are mailed as usual, and the due date and withdrawal amount are included. Keep the bill as a record of your water usage.
- Returned payments: NSF payments and similar issues incur a $40 charge, plus penalties and interest. Failure to replace a returned payment by the end of the month will result in automatic cancellation from the plan.
- How to sign up for standard billing:
- Complete the Application for Pre-Authorized Debit Per Bill Municipal Water Payments Form.
- Attach a cheque marked "Void" for your bank account.
- Forward your application and voided cheque by mail or email to:
City of Niagara Falls
Finance Department - Attention Water Billing
P.O. Box 1023
Niagara Falls ON L2E 6X5
Email: Water Billing
Equal billing plan options
The Equal Billing Plan allows you to spread water costs over 12 equal monthly payments based on your estimated annual usage.
- Payment dates: Payments are automatically withdrawn on the last day of each month (or the following Monday if the last day is a weekend).
- Eligibility: Open to account holders in good standing with at least six months of billing history at their current property.
- Cancellation: Cancel in writing by the 24th day of the month. Outstanding balances become immediately due and are subject to penalties and interest.
- Billing cycle: An equalized monthly amount is calculated based on previous billing history. Applicants will be notified in writing of the monthly payment amount to be deducted on the last day of each month (this is the only day available for deductions).
- Returned payments: NSF payments and similar issues incur a $40 charge, plus penalties and interest. Failure to replace a returned payment by the end of the month will result in automatic cancellation.
- Closed accounts: When an account is closed, the Pre-Authorized Payment Plan is cancelled for the final bill. The account holder must remit the final billing amount to our office because it will not be withdrawn automatically.
- How to sign up for equal billing:
- Complete the Application for Equal Billing Pre-Authorized Debit form.
- Attach a cheque marked "Void" for your bank account.
- Forward your application and voided cheque by mail or email to:
City of Niagara Falls
Finance Department – Attention Water Billing
P.O. Box 1023
Niagara Falls ON L2E 6X5
Email: Water Billing
Contact us
If you have any questions, visit the Water Billing Frequently Asked Questions page or contact the Finance Department at 905-356-7521, extension 4347.
