Drinking Water

  • Does the City sell water filtration equipment?

    No.  The City does not sell water filtration equipment and is not associated with any water filtration vendors, including door-to-door salespeople.  Be advised that they may introduce themselves as inspectors working in conjunction with the City of Niagara Falls or the Province of Ontario.  Recent concerns brought to our attention claim door-to-door salespeople/inspectors have requested access to inspect your water lines and/or personal information on your utility accounts.   

    You are not required to provide access or information to anyone.

    Only City employees will be dressed in City uniforms, provide proper identification and drive clearly marked City vehicles.  

    If you have any concerns, please contact Environmental Services at 905-356-7521 ext. 6322.

    For more information on our Water System, click here.

    Categories: Drinking Water, Municipal Works

  • Where can I buy a new bulk water card?

    Bulk water cards may be purchased through the Water Department, located at our Municipal Service Centre (3200 Stanley Avenue).  For more information, call 905-356-1355 ext 6322.

    Categories: Drinking Water, Municipal Works, Water Billing, Water Meter

  • Why did the City come to my door asking to inspect my water and/or utility account information?

    Recent concerns brought to our attention claim door-to-door salespeople/inspectors have requested access to inspect water lines and/or personal information on utility accounts.   The City is not affiliated with any such agents. 

    You are not required to provide access or information to anyone.

    Only City employees will be dressed in City uniforms, provide proper identification and drive clearly marked City vehicles.  

    If you have any concerns, please contact Environmental Services at 905-356-7521 ext. 6322.

    For more information on our Water System, click here.

    Categories: Drinking Water, Municipal Works, Water Billing, Water Meter