How do I report tree branches near or obstructing power lines?
If the tree is on City property (including the boulevard in front of your house) please call the Municipal Service Centre at 905-356-1355. Our phone lines are operated 24 hours a day, seven days a week, including holidays.
If the tree is on private property (your front or back yard, school yards, etc.), you should contact the utility company directly. They will need the address or approximate location of the tree (e.g. nearest intersection or landmark), and your contact information.
Hydro One 1-800-434-1235
If you notice a tree that's interfering with our power lines, please call our hotline at 1-800-434-1235. Contact us if the tree poses a potential threat to human safety or meets any of these hazardous conditions:
- If the tree or branches are smoking, sparking or burning on a hydro line.
- The tree is an immediate hazard to the line (split, leaning, hanging over, uprooted).
- The tree is leaning on a hydro pole.
- Do not attempt to prune or chop down a tree near lines yourself; a tree falling onto a power line could cause serious injury or death.
Bell/Cogeco 1-844-225-5550 (24/7)
Telephone/Cable wires are easily confused with hydro wires. Branches touching the wires are not a hazard, but if the insulation is also broken or damaged, service could be disrupted.
NPEI (7447 Pin Oak Drive, Niagara Falls) 905-356-2681
NEVER trim limbs or cut trees in or around power lines. Niagara Peninsula Energy Inc will be happy to connect you with a qualified, insured professional.Categories: Municipal Works, Trees