Rzone Frequently Asked Questions

  • Does the RZone only apply to sport organizations?

    No. The Rzone operating procedure applies to all community organizations and individuals using City of Niagara Falls, Recreation and Culture programs, facilities, and properties.Categories: Rzone

  • How and to whom should an incident be reported?

    If you are involved in or witness a situation at a City "indoor" facility, you can report it to a staff member. He/she, with your assistance, will complete the report. If the situation occurs at an "outdoor" facility where staff is not available and involves a community organization, that organization should be informed directly and an incident report should be completed on-line at www.niagarafalls.ca/recreation or by calling 905-356-7521 Ext.3330 / 3348.Categories: Rzone

  • If a situation occurs, how quickly should it be reported?

    For best and timely resolutions, incidents should be reported within 24 hours.Categories: Rzone

  • If I report an incident, will it be kept confidential?

    Yes. According to the City's privacy information policy.Categories: Rzone

  • What are some of the consequences that may occur?

    Each report will be reviewed on an individual basis. The nature and degree of discipline will be determined by the severity of the situation.Categories: Rzone

  • What are the hours at Oakes Park?

    Oakes Park is open daily to the public from 6 a.m. until 9 p.m.  Washrooms open at 7 a.m.  The Grandstand remains closed for construction as of November 3, 2020 (expected to re-open in the Spring of 2021).

    Categories: Municipal Works, Park in the City, Recreation, Rzone

  • What does the RZone mean?

    The ‘R' in the Rzone logo stands for Respect and Responsibility. Respect for Yourself; Respect for Others; and Responsibility for your Actions. The logo will serve as a reminder to staff and the public that the operating procedure is in effect and applies to everyone: coaches, parents, players, performers, audiences and visitors.Categories: Rzone

  • What happens once a report has been made?

    Whether reported in person, through an organization or on-line, the report will be logged by City staff and will either be dealt with directly by the City or forwarded to the appropriate group/organization for follow up.Categories: Rzone

  • What is the goal of the RZone?

    The goal of the Rzone operating procedure is to improve the safety and leisure environment in all City of Niagara Falls Parks, Recreation and Culture programs, facilities, and properties. Community organizations, residents, visitors and City staff will work together to promote respect and responsibility, improving the safety, appearance and environment of our community.Categories: Rzone

  • What is the RZone?

    The Rzone is a no tolerance operating procedure that applies to all City of Niagara Falls Parks, Recreation and Culture programs, facilities, and properties. The Rzone procedure enforces no tolerance of violence, vandalism and inappropriate behaviour for participants and the public.Categories: Rzone

  • What type of incidents should or can be reported?

    No form of violence, vandalism, or inappropriate behaviour is acceptable on properties, in facilities, or programs. Incidents involving the following should be reported. For a complete description, please refer to the procedural document on the City's website at www.niagarafalls.ca/city-hall/recreationCategories: Rzone

  • Will the City follow up on every incident?

    The intent of the Rzone procedure is that each organization take responsibility for situations created by or that affect their participants in cooperation with the City. In some cases the City may take the lead role, in other cases it will be the community group or organization.Categories: Rzone