Garbage and Recycling Frequently Asked Questions

  • What do I do if I find a needle or syringe on City property?

    Call 905-356-1355 ext 6200 immediately to report the location of the item.  For your safety and the safety of City staff DO NOT attempt to handle or place the item in a garbage bin/bag.  Trained City staff will attend and safely dispose of the item.

    Categories: Garbage and Recycling, Municipal Works

  • Who is responsible for waste collection services?

    The Regional Municipality is responsible for waste collection services. For any inquiries please call the waste management hotline at 905-356-4141 or visit the Niagara Region's Garbage, Recycling and Organics website.Categories: Garbage and Recycling, Municipal Works

  • Why are some garbage receptacles on City sidewalks or in City Parks not equipped for dual litter and recycling?

    The City of Niagara Falls has many dual litter receptacles located at municipal facilities and throughout the city. The success of recycling is dependent on residents and visitors to properly dispose of waste and recycling. For example, the tourist core is congested with people from multiple nationalities visiting our city. Some visitors are aware of recycling and some are not. The challenge faced by the Region of Niagara (who oversees all waste collection services) is that should the recycling section of the litter bin become contaminated with garbage the entire contents of the recycling could then be considered garbage. It is for this reason that people should take care to dispose their items in the correct section of the receptacles. City staff attempt to empty the dual containers as frequently as possible to avoid cross contamination.Categories: Garbage and Recycling, Municipal Works