Corporate Values
We are committed to enhancing our customers' quality of life and service through a corporate culture that embraces and rewards our core values of accountability, teamwork, leadership, and respect. Our shared values are the guiding principles of the organization.
Accountability
- We are personally responsible for our own decisions, actions and behaviour
- We are accountable for accomplishing quality work in a timely manner
- We recognize the importance of achieving positive results and continuously strive for excellence in the delivery of service to our customers
- We are committed to managing the public resources entrusted to us in an efficient and effective manner
- We display integrity through open and transparent decision-making and action consistent with policy
Teamwork
- We value positive, effective working relationships with our internal and external customers
- We understand that innovation, creativity, and good decision making are best achieved through teamwork
- We collaborate and support one another as team members across departmental boundaries to meet common goals
- We value a working culture that supports a safe, clean, healthy and productive work environment
- We value honesty and integrity and expect everyone to treat each other with respect
Leadership
- We value empowerment and initiative, and support one another to identify opportunities, solve problems, and respond to challenges
- We communicate and share information often, openly, and honestly
- We understand the role we play, at all times, as ambassadors for the City
- We continuously examine, adapt and improve the service we provide to our customers
- We encourage and support staff in accessing learning and development opportunities to continuously develop, improve, and upgrade their knowledge and skills
Respect
- We have relationships between Council, staff, and volunteers that are open and respectful
- We engage in active listening and allow the opinions of others to be heard
- We believe gossip is often negative, hurtful, and counter-productive to the workplace
- We do not label people, bully, or tolerate any workplace harassment or discrimination, and we use appropriate language in the workplace
- We do not harbour resentment, jealously, guilt, or bitterness towards others
- We value positive and timely conflict resolution, but recognize that healthy disagreement can lead to constructive and innovative outcomes