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If you encounter any issues after January 7, please report them by emailing service@niagarafalls.ca or by calling 905-356-7521.

Strategic Plan - Social Sustainability

The City of Niagara Falls works in partnership with the Niagara Region to ensure residents have access to basic needs such as affordable housing, health and mental health care, education, and social services, ensuring that Niagara Falls is a livable, inclusive and supportive community for all.

Objectives

  • Support the development of healthcare services and facilities in the City
  • Enhance community services and facilities
  • Build partnerships to increase the quality and affordability of housing options
  • Promote sustainable growth
  • Address the issue of abandoned and neglected properties
  • Evaluate and update existing incentive programs to align with current community needs and objectives
  • Support the City's State of Emergency on mental health, homelessness, and addiction

Actions

Support the development of the South Niagara Hospital

50% complete | On track

  • Council approved funding in 2023
  • A Memorandum of Understanding (MOU) for the transfer of land is in progress
  • The project team meets regularly to discuss the development of the property

  • Finalization of Memorandum of Understanding (MOU)
  • Approval of permits in due course

Park Street affordable housing development

<25% complete | On track

  • Request For Proposal (RFP) issued to marketplace with closing scheduled for June 11, 2024

  • Request For Proposal (RFP) evaluations and contract negotiations

Ensure that a hospice is built in Niagara Falls

<25% complete | On track

  • Due diligence on a potential site is being taken

  • Site selection approval

Affordable rental housing CIP

25% complete | On track

  • Request for proposal (RFP) underway

  • Request for proposal spring 2025

Housing incentive program review

<25% complete | On track

  • Report approved by Council in October 2023, authorizing the review

  • Completion of the housing incentive program review

Vacant building by-law

50% complete | On track

  • Draft of vacant building by-law out for review; vacant lot building registry out for review

  • Final draft to be circulated in the summer, report and by-law to Council in October/November 2024

Diversity and inclusion plan

0% complete | On track

  • Development of the Diversity and Inclusion Plan to start in 2025 

  • Work on the Diversity, Equity and Inclusion (DEI) strategy will begin in 2025 (winter/spring)

Youth programming

75% complete | On track

  • The MacBain Community Centre and the Mayor's Youth Advisory Committee (MYAC) offered new programs and opportunities. 
  • Program hours have been increased for registered programs. 
  • Drop-in participant totals have increased. 

  • Continue to monitor and expand programming. 

Homelessness response

On track

  • The Homelessness Committee, consisting of staff and community resource partners, established bi-weekly meetings to address concerns and provide necessary outreach

  • Continued support through a collaborative approach

Accessory dwelling unit program

50% complete | On track

  • Approval of Official Plan and zoning amendments through report 2023-061 on October 23, 2023

  • ADU zoning by-law amendments to Council January 2025
  • Issue request for proposal for backyard house designs in the winter of 2025

Implement Recreation, Culture & Parks plan ten-year plan initiatives (2021-2031)

25% complete | On track

  • Completed short-term MacBain Community Centre programming and staffing initiatives
  • Staff completed various cultural initiatives
  • Continuously implemented short to medium-term initiatives

  • Implement the mid to long-term RCP plan ten-year initiatives
  • Prepare a third-quarter report for Council to state initiatives that have been completed and progress on mid/long-term initiatives

Opening of the Exchange, Niagara Falls' new arts and culture hub

100% complete

  • The Exchange opened to the public in February 2024
  • Artist studios reached 100% capacity
  • Opened woodshop studio memberships
  • Farmers' Market launched in May 2024
  • The cafe opened to the public

  • Increase the programming and utilization of the Niagara Falls Exchange

Contact Us

City of Niagara Falls
4310 Queen Street
P.O. Box 1023
Niagara Falls, ON L2E 6X5
Canada
905-356-7521
service@niagarafalls.ca