People Plan

We care about our people! The People Plan is our promise to support City staff through a strong workplace culture that helps everyone succeed.

A message from Jason Burgess, CAO      

On behalf of our Senior Leadership Team, I am very excited to share our People Plan (2024 to 2026). Our people are our most valuable asset and the foundation of the various critical programs and services we provide to our residents and visitors. Creating an organizational culture and workplace of excellence and innovation requires an explicit commitment from leadership.  

We conducted an employee engagement survey in 2023 and received fantastic feedback from all divisions of our organization. Our People Plan will help guide us over the next three years in implementing many goals and initiatives to ensure our employees' continuous personal growth and development. It will also help support the Corporation's Strategic Priorities established by the Council.

The People Plan focuses on five (5) Key Pillars, which include the following: 

1. Healthy and safe workspace  
2. Service and performance excellence
3. Attraction and retention 
4. Engaged workforce
5. Learning and development 

Our leadership promise is to ensure our people are positioned for success and have the skills, strength, capacity, and resilience to do their best work. This People Plan will require the involvement of all of our staff, managers, and senior leaders to ensure we meet our goals and objectives collectively.