Pay an Invoice
We offer fast and convenient methods to pay invoices either in-person, by mail or online.
How to pay an invoice from the City
A late fee of 1.25% per month is charged by the City on all overdue invoices.
Pay online
You can pay your invoice online by completing the form fields. The required information is at the top right corner of your invoice.
Paymentus provides this service, and they will charge you a convenience fee for online payments.
Dashboard: Water bill customers, property owners, and building permit holders can also view their information online through the City Dashboard. To do so, you will need to create a profile. Visit the City Dashboard page to get started.
For any questions, please contact Accounts Receivable at ar@niagarafalls.ca or 905-356-7521 ext. 4312.
Pay at the bank
Pay through your financial institution, in person, by telephone banking or online banking.
Pay in person
You can pay in person or use a drop-box:
- City Hall, 4310 Queen Street – Visit the At Your Service counter or use one of the drop boxes located on the Erie Avenue side of the building or at the front door of City Hall facing Queen Street
- MacBain Community Centre, 7150 Montrose Road – Visit the At Your Service counter or use the drop-off box outside the main entrance
- Include the remittance portion of the invoice with your payment
Pay by mail
Send your cheque and the remittance portion of the invoice to:
City of Niagara Falls
Finance Department
4310 Queen Street
P.O. Box 1023
Niagara Falls, ON L2E 6X5
Contact Us
City of Niagara Falls
4310 Queen Street
P.O. Box 1023
Niagara Falls, ON L2E 6X5
Canada
905-356-7521
service@niagarafalls.ca