Welcome to our new website!

Welcome to our new City of Niagara Falls website! Explore our updated pages, improved navigation, and new features designed to serve you better.

If you encounter any issues, please report them by emailing service@niagarafalls.ca or by calling 905-356-7521.

Home

Aerial view of Niagara Falls and the mist rising, with buildings in the background. Showing a sky at dusk with the moon above.

Careers

Bids & Tenders

City Dashboard

Recreation

Newsroom

Service Requests
Overhead view of a residential development in the City of Niagara Falls, Ontario.

City exceeds Housing Target, receives $2.8M from the Building Faster Fund
Hamilton-Niagara Top 100 Employers white logo and the City of Niagara Falls white logo, on a background of the Niagara Falls

City named Hamilton-Niagara Top Employers for 2026
The podium and microphone in the City of Niagara Falls Council Chambers.

National Anthem Performer Search
Close up of a car tire on a road with a waterfilled pothole.

Report a pothole
Decorative graphic image of laptop showing financial graphs and info.

2026 Mayor's Proposed Tax Levy Supported Budget
Decorative graphic of a thermostat on a blue background with snow flakes. White text reads "Cold Weather Relief".

Cold Weather Relief
A snow plow going down a street pushing snow with its blade

Winter Maintenance
Close up image of a child swimming in a pool, smiling and holding a floating device.

Winter Recreation Programs
Decorative graphic image with the recycling symbol and text that reads "Recycling changes for non-residential properties"

Niagara Region Recycling Changes

Effective Jan. 1, 2026
Carbon monoxide alarm with Niagara Falls Fire Department logo next to it.

Ontario Fire Code Update

Effective Jan. 1, 2026
Decorative image of Operation Smooth Roads branding.

Operation Smooth Roads
Drone image of City of Niagara Falls skyline with buildings and blue sky.

Unhoused Action Plan 2026
Decorative graphic of example residential passes with the Niagara Falls in the background.

Resident Convenience Parking Pass
Wooden entrance doors of the City of Niagara Falls Council Chambers. With the City crest and the "Council Chamber" sign in black letters above the doors.

Council Meeting

January 27, 2026
Image of construction workers putting new asphalt on a road.

Willoughby Drive - Road Reconstruction & Rehabilitation

News

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Events

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City of Niagara Falls customer service representative seated at the front service counter of City Hall, ready to serve customers.

At Your Service

Learn more

Graphic decorative image of the new logo in the foreground and blue falls in the background.

New Branding

Our Brand Story

The City of Niagara Falls 2025 City Guide showing a closed guide with the cover, and an open guide above showcasing the pages.

City Guide

Learn more

Aerial photo of a neighbourhood of houses and streets.

Let's Talk

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