Road and Boulevard Maintenance
We work hard to keep our roads and boulevards safe, clean, and looking great for everyone. From fixing potholes to trimming trees and clearing debris, our team is here to make sure your streets stay in top shape.
How to report a condition of roadway concern
Help keep Niagara Falls roads safe by reporting cracks, sinkholes, damaged guardrails, or other surface issues on public roadways.
You can report a roadway condition concern in a few easy ways.
- Complete the online form
- Phone 905-356-7521
- Email service@niagarafalls.ca
Note: Include the exact location of the issue (street name and nearest address or intersection). If you have a photo, you can upload it to help staff assess and resolve the concern more quickly.
Condition concerns on non-city roads
The Ministry of Transportation is responsible for the maintenance of 400 series highways and the QEW, including on and off-ramps. You can contact them at 1-800-268-4686 to report road concerns.
The Niagara Region is responsible for maintaining regional roads. There are 27 regional roads in Niagara Falls. For a complete list and map of those regional roads, visit the Niagara Region’s website. To report road concerns with the region, call 905-980-6000 ext. 3690 (toll-free: 1-877-552-5579), or complete their online contact form.
Contact Us
City of Niagara Falls
4310 Queen Street
P.O. Box 1023
Niagara Falls, ON L2E 6X5
Canada
905-356-7521
service@niagarafalls.ca