Niagara Falls... a great city... for generations to come.
![Ken Todd - Niagara Falls CAO]()
Welcome to the City of Niagara Falls website, our window to City Hall and the services we provide. It is our goal is to provide the public with a clear path to access information, provide transparency, and assist to ensure accountability. I invite you to take a few minutes to explore the available resources on our site.
As the Chief Administrative Officer, I am responsible for leading the municipal administration, and providing guidance and advice to Council on the City's fiscal, organizational, and service goals and challenges. The CAO's office is also home to the coordination of Strategic and Corporate Initiatives, responsible for research and development of corporate policy, strategic and corporate planning, corporate communications, special projects, and coordination of interdepartmental projects and initiatives.
I am honoured to work with a progressive Mayor and Council, alongside a very dedicated and talented staff. As a life-long resident of this community, I am inspired to share with you our successes on the road to building this great city. There are many opportunities to seize and we envision a great city for generations to come!
We have embarked on strategic financial planning that includes multi-year financial projections in order to integrate Council-approved financial policies with operating and capital plans. Council's 2015-2018 Strategic Priorities provide the City of Niagara Falls with a blueprint for investment of our expertise, resources, and energy to best meet the needs of our community. These Priorities will help our community move successfully into the future through pursuing key areas of focus and outlining activities for building strength.
Our staff have been part of the planning, development, and building of several strategic resource projects that have enhanced and defined Niagara Falls as a progressive location for business and pleasure. We have been fortunate to provide the citizens of Niagara Falls many community facilities to assist them in their quest to enhance their quality of life such as MacBain Community Centre and YMCA, Gale Centre, Niagara Falls History Museum, WEGO, Boys and Girls Club, Scotiabank Convention Centre, Main Street and Queen Street Redevelopment Projects, and Trails and Bikeways.
City of Niagara Falls staff are committed to enhancing service to our customers through a corporate culture that embraces and rewards our recently adopted corporate values of Accountability, Teamwork, Leadership and Respect. The values are an important step in fostering excellence in public service and towards a fulfilled and empowered municipal employee base. We have refocused our efforts on providing excellent service and have established guiding principles and training programs for our employees integrating our customers service standards. We are committed to upholding these standards, and to improving access to our services.
As we move forward public engagement will be a key priority. Through initiatives such as Let's Talk Niagara Falls, UserVoice and How Can We Help (Talk to the CAO) you can express your views and become more involved in charting our course to greatness. Achieving our vision is dependant on staff working collaboratively with Council, other levels of government, community partners, and you. It is my pleasure to invite you provide us with feedback about our service - it helps us to monitor our performance and improve our services.
I am proud to live and work here leading a team of over 500 employees who strive to make Niagara Falls a great city... for generations to come!
![MacBain Centre]()
Location of our Recreation and Culture office and Community Boardroom at 7150 Montrose Road in the south-west end of the city.
We share space with the Niagara Falls YMCA which covers 57,000 sq. ft. and is a full service facility featuring a four-lane 25 metre pool, 3 lane track, triple gymnasium, 4 racquet courts and a 7,500 sq ft fitness centre and multi-purpose rooms...along with the Niagara Falls MacBain Library Branch.
With a full and vibrant membership, the community is enjoying access to this state-of-the-art facility to assist them in their efforts to improve and maintain their health, relax, and make new friends by this venture. Other partners include Big Brothers Big Sisters of Niagara Falls, and the Niagara Falls United Way.
![Boys and Girls Club]()
This brand new 39,750 sq ft facility located at 8800 McLeod Road is providing licenced care and recreation programs and services to our youth in Niagara Falls such as Child Care, Day Camps, Sports and Recreation, Aquatics Programs, Kids-Teen Zone, and Youth Shelter.
This facility includes a 6 lane - 25 metre pool, double gymnasium, arts and audio/visual studios, classrooms and activity space, toddler and preschool childcare centres, offices, and outdoor play spaces.
The Boys and Girls Club of Niagara's mission is to provide a safe, supportive place where children and youth can experience new opportunities, overcome barriers, build positive relationships, and develop confidence and life skills for life.
![Trails and Bikeways Committee]()
The City of Niagara Falls Recreation and Culture team can be credited with the completion of 19 trails and bikeways throughout our city. The latest addition is the Olympic Torch Run Legacy Trail from Queen and Erie Street to Hiram and Palmer Street connecting Victoria and Clifton Hill to Downtown.
![Scotiabank Convention Centre]()
Located at 6815 Stanley Avenue in the tourist district, this unique, world-class facility has much to boast about!
This accessible Centre has 323,000 sq. ft. of space, of which 288,000 square feet is available for event use, 823 parking spaces, 11 bus parking spaces, bicycle and motorcycle parking.
Known for its "unconventional experiences", customers of the Centre will be impressed with the Exhibition Halls and Peller Estate Ballroom for banquets that can house up to 6,750 delegates, and the entertainment at Fallsview Theatre. Mouth-watering delicacies are created by Centreplate, the Centre’s exclusive Food and Beverage vendor in partnership with the Centre’s endorsing celebrity, Chef Anna Olsen, Food Network Canada TV personality and author, providing seasonally inspired field-to-table menus from the produce grown in the Niagara region.
This $90 million LEED Silver certified facility is poised to provide an positive economic impact for Niagara Falls and our region.
Main Street, located in the heart of Niagara Falls and Queen Street, located in Downtown Niagara Falls, are 2 areas in our Community Improvement Project (CIP) districts that have enterprising and beautification plans in place to transform and attract residents and visitors to our city.
![Artists Rendering of the Museum Project]()
The $20 million redevelopment of Main and Ferry, now known as “Historic Drummondville” district, has involved the completion of several projects including newly paved roads, facades, streetscapes. A focus of the redevelopment is to preserve the battlegrounds and cemeteries located in the area and to commemorate the Bicentennial of the War of 1812, celebrating 200 years of peace beginning June 2012.
The $12 million expansion and revitalization of the Niagara Falls Museum will become the pride of the past and promise for the future. The Main and Ferry district is also home to medical centres, and $1.5 million has been spent on renovating the historic 200 year old Patterson Funeral Home. This, along with improvements to our Farmer’s Market located on Sylvia Place, will surely enhance the treasures of this historic area of Niagara Falls, rich in natural history and culture.
![Traffic in the downtown area]()
Queen Street, downtown Niagara Falls has become the Arts and Culture district for Niagara Falls. Many businesses are opening such as Coffee Culture and Q Club. All will benefit from the recent enhancements of the Downtown Revitalization Streetscape projects that include new sidewalks and curbs, light standards, landscaping, a sound system, gateway, and road arches that help to brand Queen Street as “the place” to visit, shop, and dine.
![Gale Centre]()
Location for the City’s four-pad arena complex named after local entrepreneur Bob Gale who donated $1 million toward the project, housing the Chippawa Jr C Riverhawks, Niagara Falls Jr. B Canucks, minor hockey, ringette, and figure skating.
This new $35 million facility is located at 5152 Thorold Stone Road (16 acres of land) is equipped to accommodate large tournaments, seat up to 2,000 spectators in the main arena and 250 in each of the other 3 arenas. There are 13 dressing rooms, food service and bar, Niagara Falls Memorial Community boardroom, sports retail pro shop and equipment services, and press box.
